Get started
STEP 1
Charge your bottle. Use the included wireless charge and USB-C cable.
STEP 2
Download the 8bottle app from the App Store of Google Play Store. Use links below.
STEP 3
Open the 8bottle app and navigate to the 'Devices' section. Press the 'Add Device' button and select '8bottle' from the list. Ensure your bottle is powered on and nearby. The app will search for your bottle and connect to it via Bluetooth. A confirmation message will appear once the connection is successful.
STEP 4
Calibration ensures accurate tracking of your hydration. Follow the in-app instructions to calibrate your bottle. This typically involves filling the bottle to a specific level and confirming the amount in the app. Proper calibration will help the app track your water intake accurately.
STEP 5
After calibration, fill your 8bottle with your preferred beverage. Ensure the lid is securely fastened to prevent spills. The bottle's smart sensors will automatically detect the amount of liquid added.
STEP 6
Now you're ready to start using your 8bottle! Drink from your bottle as you normally would. The app will automatically track your water intake, providing you with real-time data on your hydration levels. Check the app regularly to monitor your progress and receive personalized hydration reminders.
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Troubleshooting
My bottle is not tracking
- Make sure to download the latest app update.
- Calibrate your 8bottle: Go to the app settings, then click on 'calibrate' and follow the prompts in the app.
- After calibrating, check that the icon at the bottom of the app home screen displays the correct amount of water inside the bottle. Refresh the main app screen by pulling down.
- If the icon doesn’t display the right amount of water, repeat step 3.
- To ensure every sip is tracked, please make sure your bottle is awake. The bottle enters a power-saving mode after a few minutes of inactivity to conserve energy. Also, ensure you drink at a natural angle (between 30 to 120 degrees). After each sip, place the bottle on a flat surface, wait for 5 seconds, and refresh the home page by pulling down to see the sips logged.
My bottle is not charging
1. Use a USB-C Compatible Wall Brick:
Ensure you are using a USB-C compatible wall charger to power your wireless charging pad. Other chargers may not provide sufficient power.
2. Check the Charging Pad:
Verify that your wireless charging pad is plugged in and functioning properly. You can test it with another device to ensure it's working.
3. Align the Bottle Properly:
Place the bottle directly on the charging pad, ensuring that the bottom of the bottle is aligned with the center of the charging area.
4. Press Firmly on Top of the Bottle:
Gently press down firmly on the top of the bottle to ensure connectivity with the wireless charger. This helps establish a secure connection for charging.
5. Inspect for Obstructions:
Ensure there are no objects or debris between the bottle and the charging pad that could interfere with the charging process.
6. Check for LED Indicators:
Look for any LED indicators on the charging pad or the bottle to confirm that charging is in progress. If no lights appear, try repositioning the bottle.
7. Contact Support:
If you’ve tried all the steps above and your bottle is still not charging, please contact 8bottle customer support for further assistance.
The app won't connect to the bottle
Check Phone Settings:
Make sure your phone’s settings allow the 8bottle app to access Bluetooth connectivity. Go to your phone's settings, find the app permissions for 8bottle, and ensure Bluetooth is enabled.
Enable Bluetooth:
Ensure that Bluetooth is turned on for your smartphone. You can check this in the quick settings menu or in the Bluetooth settings.
Contact Support:
If you’ve tried all the steps above and the app still won't connect with your bottle, please contact 8bottle customer support for further assistance.